Concierge/Front Desk Receptionist

There are lots of places you could work, right? But if you’re looking for a career you love in a community that is committed to supporting you, look no further than Plymouth Place™.

As a three-time Certified Great Place to Work®, we are serious about creating a strong, opportunity-rich culture driven by a mission to provide an exceptional lifestyle for our residents. Here, you never work alone. You have a team working alongside you, a team that cares just as much about how you’re doing as what you’re doing. And we make your safety and well-being our priority—with vaccinated staff and residents, rest assured we stand by this commitment.

 
Learn about Plymouth Place Benefit Packet offered to all Full Time Employees: 2024 Benefit Guide  

We're hiring for a full-time Concierge/Front Desk Receptionist!

SCHEDULE

FULL-TIME

Monday-Friday:  8 A.M. - 4:30 P.M.

JOB SUMMARY: The Concierge handles a variety of administrative support tasks, including answering phones, receiving visitors, sorting and distributing mail.

ESSENTIAL RESPONSIBILITIES:

• Greet resident, guests, visitors and vendors and assist them, as needed. Maintain daily logs.
• Answers incoming calls, directs calls or take messages.
• Monitor Simplex fire panel for emergency situations.
• Follow procedures to report and provide assistance in emergency or disaster situations.
• Maintain radio control and contact with security and maintenance staff; manages closed circuit monitor employee entrance
  Arrange transportation for residents for appointments: doctors' appointments, salon appointments, etc.
• Book reservations in our in-house apartments for guests and oversee the check-in and check-out process
• Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all Plymouth Place policies and procedures.
• Maintain regular and punctual attendance at work and meetings.
• Maintain emergency information about residents and employees.
• Attends in-service and education programs.
• Provide resident wake up calls, as requested.
• Monitor resident emergency pendant system and urgently respond to residents as soon as alerted at the front desk.
• Maintain vacation schedules of residents by documenting in the binder.
• Oversee the sign-in process at the Accushield Kiosk.
• Log resident prescriptions once received by our drivers.
• Abide by company dress policy, maintaining professionalism at all times.

• Prior experience as a receptionist or in a related field.
• Experience with administrative and clerical procedures.
• Demonstrated customer service skills
• Knowledge of multi-line telephone systems.
• Exceptional written and communication skills.
• Demonstrated clean driving record (Motor Vehicle Report)
• Proficient with Microsoft Office Suite or related software.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with patients and employees.

 Plymouth Place is an Equal Employment Opportunity and E-Verify compliant Employer